FAQs

Faqs

Answers with Intention & Care

To keep your jewelry in pristine condition, store it in a dry, fabric-lined box and avoid exposure to moisture, perfume, or harsh chemicals. After wearing, gently polish with a soft cloth to maintain its natural luster and brilliance.

Yes, we offer secure worldwide shipping. All international orders are tracked, insured, and carefully packaged to ensure your pieces arrive safely, beautifully, and right on time—wherever you are.

Absolutely — we love turning your ideas into heirlooms. For bespoke designs, our team is ready to collaborate through a personal consultation and craft a piece that captures your unique story and style.

We accept returns within 14 days of delivery. Items must be unworn and in their original packaging. Simply visit our Returns page to follow the steps and we’ll guide you through the process seamlessly.

Yes — we are committed to responsible sourcing and mindful production. Every piece is crafted with care, working closely with partners who uphold high standards in sustainability, ethics, and environmental responsibility.